Privacy Policy

1. Introduction

This Privacy Policy explains how OpenMail ("we", "us") collects, uses, and protects personal data when you use our website and services.

2. Data We Collect

We may collect the following types of information:

• Account information such as your name, email address, and password.
• Billing information processed by our payment partner Paddle.
• Usage data about how you interact with the OpenMail app.
• Contact data you upload (email addresses, names) in order to send campaigns on your behalf.

3. How We Use Data

We use personal data to:

• Provide, maintain and improve the OpenMail service.
• Send transactional emails such as account notifications and billing receipts.
• Provide customer support and respond to your requests.
• Comply with legal obligations.

4. Data Processed on Your Behalf

When you upload contact lists and send campaigns, we act as a data processor on your behalf. You are responsible for ensuring that your contacts have given valid consent to receive your emails and for complying with applicable data protection and anti-spam laws.

5. Cookies & Analytics

We may use cookies and basic analytics to understand how the website is used and to improve the experience. You can control cookies through your browser settings.

6. Data Sharing

We do not sell your personal data. We may share limited data with trusted service providers (such as Paddle for payments, Supabase for hosting and authentication) strictly for operating the Service.

7. International Transfers

Your data may be processed on servers located outside of your country. We take reasonable steps to protect your data in accordance with this Policy and applicable laws.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, update, or delete your personal data. You can contact us at any time to exercise these rights.

9. Contact

If you have any questions about this Privacy Policy, please contact us at privacy@openmail.cn.